May 31, 2023
Quote: “It’s human nature…conflict avoidance is easy. Conflict curiosity is kind of anxiety provoking because it’s the unknown.” Treena Reilkoff
When there is trauma in the workplace, it’s difficult to know how people will react and how it might affect them long term. What can leaders do to assist their...
May 24, 2023
Quote: “A Scientific America study found that the most effective meetings are those meetings that have a lot of humour and joking around & banter in them, because people are more honest, people open up more and they’re more creative and innovative.” Michael Kerr
We are not all blessed with the humour gene. Some...
May 17, 2023
Quote: “If you want to provide more remarkable customer service, that is memorable, and you want to build a thriving positive workplace culture, then I think you have to realize that this is NO JOKE!” Michael Kerr
We are not all blessed with the humour gene. Some of us struggle to add levity and a bit of comic...
May 11, 2023
Quote: “I think as a leader, the best thing you can do is create safe boundaries and a vision for your team. The second part is live it. I think that’s the part that builds trust. You can paint a beautiful vision, but if you don’t follow through, you’re only halfway there, at best.” Sabrina Shafer
Human...
May 4, 2023
Quote: “To be able to connect with somebody when you don’t speak the same language is such a beautiful thing, that you realize how little we need language for that human element to show up.” Sabrina Shafer
Human connection is a deep bond that’s formed between people when they feel seen and valued. During an...